Wayne Eckerson (del que
ya hemos hablado anteriormente
), probablemente la persona que mas sabe de Cuadros de Mando y colaborador habitual en TDWI, pone a nuestra disposición una herramienta muy útil para evaluar los Cuadros de Mando que queremos realizar. EL
Performance Dashboard Evaluation Criteria
.
Una herramienta imprescindible !!
Se trata de una hoja de calculo que nos permite ir evaluando para cada uno de los vendedores, los principales criterios que marcan un buen Cuadro de Mando:
Estos son los principales criterios que se evaluan que luego, se subdividen en otros de un nivel de detalle mayor.
DESIGN
Web based
End-user Wizards to:
Strategy or Metric Maps
Multiple targets/plans
Layouts
Personalization
Flexible graphing
Advanced visualization
Disciplines
ANALYSIS
Layering
Tables and Charts
Comparisons
Drill-down/Up
Drill Across/Pivot
End-user report functionality
Landmarks
Guided analysis
Dynamic views
Advanced Analysis
DELIVERY
Versatile client access
Publishing
Custom output
Portable
Printing
Annotations
Workflow
Data entry
Metric properties
Multi-source queries
ADMINISTRATION
Metadata
Role-based security
Row and column security
Audit trails
Lock outs
Usage statistics
Configuration
Rapid development
Alerts
Intelligent Agents
SCALABILITY PERFORMANCE AVAILABILITY
Response times
User scalability
Availability/Reliability
INFRASTRUCTURE
Application Server Support
Alignment
Standards Support
Data management
Application Integration
Data access
Multi-dimensional Views
Customization
VENDOR
Type
Viability
Partnering
Pricing
Support
Technology Leadership